CONNECTED SERVICES

ENHANCED DRIVING

Stay in sync with your vehicle. Vehicle diagnostics, mobile app access, and Google Automotive Services™ (GAS) are included for 8 years* with your vehicle.
Cadillac connected services

CADILLAC APP

SEAMLESS CONNECTION

Stay in control with mobile app connectivity. Precondition your vehicle, check battery status, get help and more, all from your smartphone.

Download Cadillac app
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Google Play Store
Cadillac connected services

REMOTE COMMANDS

Lock and unlock your doors, adjust climate settings, and keep your vehicle secure.
Cadillac connected services

TRACK YOUR CHARGE REMOTELY

Stay informed about charging status and overall vehicle health. Learn more about charging.
Cadillac connected services

GET HELP

Schedule service, access your owner’s manual, and get roadside assistance. Learn more about roadside assistance.

GOOGLE AUTOMOTIVE SERVICES™

BUILT-IN CONVENIENCE

With Google Built-In, experience effortless navigation, voice commands, and apps specifically designed for your car.
Cadillac connected services

MAPS

Integrated smart route planning uses your battery level to map out charging stops and gives you real-time navigation updates.
Cadillac connected services

GOOGLE ASSISTANT

Voice commands help keep you free from distractions
and your eyes on the road.
Cadillac connected services

GOOGLE PLAY STORE

Access your favorite apps, designed specifically for your vehicle, all from the infotainment display.

COVERAGE

CONNECTION WITHOUT BORDERS

Wherever you go, Connected Services keep you informed and in control. View the map for European coverage.
Cadillac connected services map

FAQs

WHICH VEHICLES AND COUNTRIES OFFER CONNECTED SERVICES?

Cadillac Connected Services are available in all electric vehicles sold to retail customers by Cadillac Europe. Individuals who don't own the vehicle cannot activate the mobile app connected services. Connected services offer data coverage in the following countries:

Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, Ireland, Slovenia, Croatia, Estonia, Latvia, Lithuania, Romania, Hungary, Bulgaria, Malta, Andorra, Cyprus, Gibraltar, Lichtenstein, Monaco, San Marino, Vatican City.

IN WHICH COUNTRIES IS THE CADILLAC APP AVAILABLE?

The Cadillac mobile app is currently available in Switzerland, Germany, France, and Sweden.

Ensure that your app store is set to one of these countries.

The Cadillac app is only available for electric vehicles.

HOW DO I ACTIVATE MY CONNECTED SERVICES IN THE CADILLAC APP?

Once you’ve received your vehicle, activate your Cadillac Connected Services by following the steps below: 

 

  1. Download the Cadillac mobile app, select the country where you purchased your vehicle, and sign in with the myCadillac account you used to place your order (or create a new one).
  2. If your vehicle is not in the app yet, tap on your profile icon, select Add product, and manually add in your VIN. Then, click on Activate your LYRIQ. 
  3. If your vehicle is already in the app, tap on your profile icon, and select Manage my products. Then, select your vehicle and tap Get connected. 
  4. Connect your phone to the vehicle via Bluetooth or cable, making sure Apple CarPlay or Android Auto is active. 
  5. Tap on Start activation, complete all steps in the mobile app, and accept any prompts on the infotainment display.
  6. Turn off your vehicle, wait two minutes, log out from the mobile app and then sign in again. You should now see remote commands and vehicle health features enabled.
MORE FAQ’S

MORE WAYS TO CONNECT

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*Available for up to 8 years after first vehicle registration. Connectivity is dependent on compatible wireless networks provided by third-party wireless service providers and other factors outside Cadillac control. Services subject to change. Changes in technology and wireless networks may limit or prevent the operation of vehicle connectivity. Services, connectivity, and capabilities may vary by model, vehicle configuration, and conditions as well as geographical and technical restrictions and are subject to user terms and limitations. See connected vehicle user terms for details and limitations.